Shipping policy
Shipping Policy
At Driftstater, we aim to get your gear to you as quickly as possible.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
Shipping Times
Australia
Estimated delivery: 3–7 business days
International Orders
Estimated delivery: 7–21 business days, depending on location and customs processing.
Please note that delivery times are estimates and may vary during busy periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
From time to time, Driftstater may offer free shipping promotions.
Delays
Driftstater is not responsible for shipping delays caused by postal carriers, customs clearance, or unforeseen circumstances once the order has been dispatched.
Incorrect Address
Please ensure your shipping address is correct at checkout. Driftstater cannot guarantee address changes after an order has been placed.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can help resolve the issue.
Contact
For any shipping questions, please contact us at:
Please include your order number in your message so we can assist you quickly.
Thank you for supporting Driftstater.